INDOMAL JEWELLERS a company duly incorporated under the laws of INDIA, having Goods and Service Tax No : 33ABCPU3679G2ZE will be selling gold and providing services of safekeeping/vaulting and delivery/fulfillment of gold and related services thereto to the Customers, on or through the online Platform Services.
INDOMAL JEWELLERS is committed to protecting your privacy and grant importance to the confidentiality of your data over the internet. This privacy policy shall apply to all persons using or accessing any or all products, services, features, or content offered on the internet website www.indomalgold.com.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents/ records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature and is a legally binding document between the User and Us.
This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR) in effect from May 25, 2018. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at support@indomalgold.com.
We use cookies to recognize returning visitors and to track how you found our website. You can accept or decline cookies via your browser settings; however, declining cookies may affect certain features.
The Platform may include external links and advertisements. We are not responsible for content or privacy practices on external websites; please review their privacy policies before using them.
We use industry-standard physical, electronic, and procedural safeguards to protect your information. Sensitive data is encrypted or hashed in storage; decrypted only for necessary processing and then re-encrypted or discarded.
Your personal information is treated as confidential and will not be disclosed except as required by law or under our instructions. You can request discontinuation of non-essential communications at any time by contacting us.
To opt out of promotional communications, email us at support@indomalgold.com.
By using the Website and providing your information, you consent to the collection and use of information as described in this Privacy Policy.
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Users have the right to access, rectify and object to data concerning them. You can update your personal information via your account page or by contacting us.
For questions or feedback contact our grievance officer at support@indomalgold.com. Support hours: Monday to Friday, 10 AM to 6 PM (subject to holidays).
Phone: 04144 - 290545, +91 9600202450
Email: support@indomalgold.com
For the purpose of verifying KYC and profile images, users' Aadhar card and PAN card images may be captured from the gallery or camera. The information gathered is used solely to confirm the user's KYC and will not be used for marketing purposes.
As per applicable government regulations, certain data may be retained and deletion may be restricted. Users who wish to remove data may deactivate their account; the system will then remove data from the server as permitted by regulations.
Updates to this policy will be notified via email and WhatsApp to the user.